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The Hospitality Academy is an intensive training program that requires a full-time commitment for 7 weeks. The Academy will be held Monday through Thursday 8 a.m. to 1 p.m. at Kalamazoo Valley Community College’s M-TEC Campus located at 7107 Elm Valley Drive, Kalamazoo. This program incorporates classroom discussion, simulated mock lab experiences, and on-the-job field experience in the form of internships.

The Hospitality Academy provides specific hands-on training aligned with the American Hotel & Lodging Association. The Academy provides training for hospitality positions in the rooms and food and beverage divisions of a lodging operation, including front desk, reservations, housekeeping, bell services, restaurant service, and banquet set-up and service. Guest service, professionalism, career exploration, communication, ethics, and job search skills are other important components of this program. 

The AH&LA partnership allows students who successfully complete the program to earn a globally recognized certificate of completion in addition to a voucher for line-level certification after 90-days on the job.

An American Hotel and Lodging certification validates specific skill competencies and provides recognition for a job well done.

It also shows employers that an employee takes his or her career seriously and will be a strong asset to the company.